Before you book

Choose your treatment, date and time on the booking page and pay the deposit. You can also call or WhatsApp +264 81 859 5053 and the salon will book you in.

The deposit holds your slot. Because appointments run one client at a time, an empty chair cannot be filled at short notice. It comes off the treatment price — you settle the balance at the salon.

No. The N$100 deposit is non-refundable, and you confirm you understand that before paying.

The deposit is paid online through the DPO PayGate secure gateway. The balance is settled at the salon. Card details are never seen or stored by Nallo Lashes & Beauty.

This is still to be confirmed per treatment. The calendar currently reserves a standard block for every appointment, and the salon will tell you the expected time when you book.

Call or WhatsApp +264 81 859 5053 as early as you can and the salon will move you where possible. A formal cancellation and rescheduling policy has not been set yet, so anything beyond the deposit terms is at the salon’s discretion.

Call ahead. Appointments are booked back to back, so a late start may mean the treatment has to be shortened or moved.

Yes. Removal of another salon’s work is N$100, and removal of a set applied at Nallo is N$50.

While the set is still mostly intact. Once too many extensions have shed, a full new set is usually the better option.

Yes. Justina N Namhadi runs an eyelash training course with a certificate on completion, with or without a starter kit.

Daffodil Street, behind begonia, in Khomasdal, Windhoek.

Not yet. When the salon starts stocking retail products they will appear in the shop.